Rescuing a Middle East 3PL’s Zoho Books Implementation

ERP and financial system rollouts are never just IT projects—they’re business transformations. When they go wrong, the impact can ripple across operations, finance, and leadership confidence.

Such was the case for a third-party logistics (3PL) company in the Middle East struggling with its Zoho Books implementation. Initially targeted to go live in June, the project stalled due to incomplete and inaccurate data migration and a lack of understanding of interdependent data sets. By the time Tama & Tawi Solutions was brought in, the project had overshot its budget, and momentum was fading.

Rapid Turnaround Through Strategic Intervention

Within the first days of engagement, Tama & Tawi Solutions conducted a rapid assessment of the situation and deployed a four-week recovery plan that addressed both technical and strategic issues.

Our scope of work included:

• Data Cleansing and Correction – Ensuring integrity and reliability of all financial and operational records.

• Completion of Outstanding Migrations – Validating and reconciling data across all modules.

• Go-Live Strategy Advisory – Redefining priorities and sequencing for a smooth transition.

• Post-Go-Live Guidance – Establishing best practices for data governance and continuous improvement.

Results and Reflections

In just four weeks, the company successfully went live by October 2025, restoring operational stability and leadership confidence.

This engagement reinforced a critical lesson for executives: implementation failures are rarely about the software itself, but about the absence of a sound strategy and disciplined execution.

At Tama & Tawi Solutions, our experience across global ERP and financial systems allows us to step in, stabilize, and realign even the most challenging projects—turning setbacks into sustainable success.